This program will prepare students for the Certified Administartive Assistant (CAA) certification & Microsoft Office Specialist exams. It is made up of six different key topics:

• Administrative Assistant
• Microsoft Office 2016
• Technical Writing
• Keyboarding Made Easy
• Become Confident & Assertive
• Email Ettiquette: Netiquette

It will provide savvy advice, great tips, proven tools, and powerful strategies for dealing with both everyday job responsibilities and requirements. The Microsoft Office training makes the technology easy to understand, even for those who are new to computers.Technical Writing focuses on a reader-centered approach and helps students understand the nature of writing in the workplace. It leads student through the process of creating highly effective letters, proposals, emails, memos, documentation, and reports. Keyboarding helps develop digital dexterity, while Become Confident & Assertive focuses on how to improve relationships and earning the respect of co-workers and supervisors in a professional manner. Email Etiquette aims for well-written messages that look and sound professional.

Includes Materials: Amazon ebooks

View the course syllabus

For our online course refund policy, click here.

Requirements: You’ll need a PC running Windows 98 or Windows XP. You’ll also need an Internet connection and e-mail capability. Adobe Flash Player and Adobe Acrobat Reader are required for this course.

You will receive a password and log-in information via email within 3-5 business days of registering for this course. Course materials are included and will be mailed to you within 10 business days. You have 12 months to complete this course. You must make an 70 or higher as your final grade to successfully complete the course and receive a certificate of completion.

There are no refunds for this course.

If you have questions about this course, please contact the online coordinator at 470-578-6693 or online@kennesaw.edu.