Discover how to troubleshoot a wide variety of issues, ranging from networking and operating systems to mobile devices and security. CompTIA A+ is the preferred performance-based qualifying credential for technical support and IT operational roles. It is known as the industry standard for launching IT careers into today’s digital world.  This course will build on your existing user-level knowledge and experience with PC software and hardware to present skills and concepts you will use on the job. Learn to assemble components based on customer requirements, install, configure, and maintain PCs, mobile devices, and software for end users, and understand the basics of networking and security. This course will help prepare students to take the CompTIA A+ Core 1 and Core 2 exams. Upon successful completion of the course, you will be able to:

• Install, configure, and troubleshoot PC motherboards, system components, and peripheral devices.
• Compare networking hardware types and configure local addressing and Internet connections.
• Summarize uses for network services, virtualization, and cloud computing.
• Support the use of mobile devices and print devices.
• Configure and troubleshoot the Windows operating system.
• Support the Linux and macOS operating systems.
• Configure SOHO network security and manage PC security settings.
• Support the use of mobile apps.
• Use remote support and scripting tools.
• Implement operational procedures.

Prerequisites: To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in the Microsoft Windows environment, be able to search for, browse, and access information on the internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking our CompTIA™ IT Fundamentals Certification Training – Online.

Requirements: Textbooks are required on the first day of class. A USB thumb drive or external hard disk is required. Access to the internet and a computer is required.

Special notice: This class will be delivered online. You will need access to a computer with an internet connection that remains stable for the duration of the class. Though a chat feature is available, a microphone is preferred. For most productive audio/video participation, a webcam and/or headset are encouraged. Virtual classes may be recorded.