Medical Office Assistant Certification: All You Need to Know!

Do you hope to play an important role in the delivery of healthcare services by helping patients access the medical care they need, in a field that will continue to increase in the years to come? If you are well organized, a team player, adaptable to changing technology and attentive to detail, you may want to consider a career path as a Medical Office Assistant. 

What is MOA certification?  

Medical Office Assistants are allied health professionals responsible for various medical office administrative tasks beginning with initial patient contact through final payment.  

At Kennesaw State University, our 13-week, 104-hour MOA certificate program will assist you in preparing for the National Health Career Association Certified Medical Administrative Assistant (CMAA) exam. 

What is medical administration?  

Health administration professionals work to administer, lead and manage healthcare systems, such as hospitals, hospital networks or large healthcare systems. These dedicated individuals work closely with other healthcare professionals to ensure that patients receive the best possible care.  

What is a medical administrative assistant?  

Medical administrative assistants, also known as medical secretaries, perform administrative functions for a hospital or clinic using their knowledge of medical terminology and applications. They can work in a variety of locations with common job titles like unit secretary, medical office assistant, patient coordinator or admissions coordinator.   

How much does a medical administrative assistant make?  

Overall, administrative assistants employed in all types of hospitals earned an average of $34,920 a year.  

What do medical administrators do?  

Medical administrative assistants are responsible for a wide range of tasks to ensure the office they are managing functions smoothly. These tasks can vary by location but typically include:  

• Checking patients in at the front desk  
• Answering the phone  
• Scheduling appointments  
• Interviewing patients for case histories and key information prior to appointments  
• Compiling medical records and charts  
• Processing insurance payments  
• Operating computer software and office equipment  
• Transferring lab results to the appropriate clinician  
• Maintaining supplies and appearance for the office  

Visit the Kennesaw State University Medical Office Assistant program page for more details about registration information, course schedules, and more.