Community and Professional Education Policies

COVID Policy Update

In alignment with KSU and University System of Georgia guidelines, masks are optional and encouraged based on personal health considerations. Individuals testing positive for COVID‑19 should follow CDC isolation guidelines. For more information, visit the KSU COVID Policies page.

CLASS VIDEO/AUDIO RECORDING

Please be advised that in-person instruction will be broadcast and may be recorded for the benefit of those students who are taking the course via the Online Live modality.

When you enter a Kennesaw State University Community and Professional Education classroom or instructional space, you enter an area where photography, audio, and video recording may occur.

By entering the instructional premises, you consent to audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, webcasts, promotional purposes, telecasts, advertising, inclusion on websites, social media, or any other purpose throughout the universe in perpetuity by CPE and its affiliates and representatives. Images, photos and/or videos may be used to promote similar CPE courses in the future, highlight events, and exhibit the capabilities of CPE. You release CPE, its officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or or sound recordings. If entering the instructional premises with a minor, you are also consenting on their behalf.

CAMPUS CLOSURE

In the event that a Kennesaw State University campus closure is implemented due to inclement weather, or the KSU Office of Emergency Management (OEM) otherwise directs the university to close, students will be contacted by CPE staff as soon as possible with information. Classes may be postponed, cancelled, or modalities changed as directed. At all times, the health and safety of our campus community and students is paramount.

While we strive for accuracy, occasional changes and corrections do occur.  Schedules, instructors, and policies are subject to change.

AGE REQUIREMENTS

Our courses are designed for adult learners ages 18 and older. For those under 18 who wish to enroll in a class, a parent or guardian will be required to meet with a designated CPE staff member, sign waivers, and receive staff approval prior to registering.

EQUAL OPPORTUNITY / ANTI-DISCRIMINATION:

KSU Community and Professional Education follows the KSU Policy for anti-discrimination as follows: Kennesaw State University (KSU) is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment and pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. Incidents of harassment and discrimination will be met with appropriate disciplinary action, up to and including dismissal, expulsion, or termination from KSU. Every member of the KSU community is expected to uphold this policy as a matter of mutual respect and fundamental fairness in human relations. All members of the faculty, staff, and student body are expected to ensure that nondiscriminatory practices are followed at the University.

PRIVACY OF LEARNER RECORDS

In order to protect the privacy of learner records, KSU Community and Professional Education follows the guidelines and provisions of the Family Educational Rights and Privacy Act (FERPA) of 1974. In addition to FERPA guidelines, additional measures are taken to ensure that the privacy of learner records is maintained. Strict policies and procedures are in place concerning the privacy and release of learner records.

The Family Educational Rights and Privacy Act (FERPA) of 1974, commonly referred to as the Buckley Amendment, protects the rights of students by controlling the creation, maintenance, and access to educational records. It guarantees students’ access to their academic records while prohibiting unauthorized access by others. Family Educational Rights and Privacy Act (FERPA) Documents: This series documents the process of student information release requests and consent authorizations or denials in accordance with FERPA. Records may include but are not limited to requests for formal hearings; requests for release of personally identifiable information; records of disclosures made to third parties; written consent of the student to disclose records; waivers for rights of access; and related documentation and correspondence.

Release of Learner Records – All requests for learner records are to be requested in writing and require a signed release (waiver) from the student. This includes student requested transcripts and enrollment verifications. Third party requests for any student information and requests for student information over the phone will not be honored. If a third party requests information in person without the student being present, a signed waiver giving permission by the student must be presented. The signed waiver must state the institution, company or individual requesting the information. These requests may include verification of class attendance/participation, grades, enrollment, and other personal information. All request forms are located on our website under the registration tab.

Release of Directory Information – Unless a student has signed a “Release of Directory Information” form, we may disclose, without consent, “directory” information such as name, major, advisor, dates of attendance, degrees awarded, participation in recognized activities and sports, weight and height of athletic participants. Under the provisions of FERPA, the student has the right to withhold the disclosure of the above-mentioned categories of “Directory Information”. The school has the obligation to inform the student, and if applicable the parent, that this form exists and must give a reasonable amount of time to request that the school not disclose information about them. In signing the form, the student must also be made aware that any future requests for such information from non-institutional persons or organizations will be refused, including emergencies. If you wish to change your “Release of Directory Information” preferences, complete the provided Release of Directory Information form. Students can submit completed forms by mail, email, fax, or in person.

 

Please contact the Enrollment office at 470-578-6765 if you have any questions concerning records privacy or release.

ACCOMMODATIONS FOR STUDENTS WITH DISABILITIES

Kennesaw State University provides program accessibility and reasonable accommodations for persons defined as disabled under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.  Kennesaw State University does not deny admission or subject any prospective student to discrimination in the admissions process.

A number of services are available to help students with disabilities with their academic work. In order to make arrangements for special services, students must contact the Office of Student Disability Services at 470-578-2666 and make an appointment to arrange an individual assistance plan. In most cases, certification of disability is required. Special services are based on medical and/or psychological certification of disability and ability to complete tasks required in courses.

Requests for accommodations should be made in a timely manner (in most cases, two weeks’ notice) to assure that appropriate accommodations can be arranged.

 

COURSE REFUND POLICY

Refunds

  • 100% refund for withdrawals made three or more business days (Monday–Friday) before the first day of class.
  • 80% refund for withdrawals made one or two business days (Monday–Friday) before the first day of class.
  • 0% refund for withdrawals made on or after the first day of class.

Refund timing: If you pay by cash or check, refunds are processed in 2–4 weeks and issued by Business Services. If you pay by credit card, your account will be credited.

Transfers

  • Transfers made three or more business days (Monday–Friday) before the first day of class are not assessed a penalty.*
  • Transfers made one or two business days (Monday–Friday) before the first day of class are assessed a 20% penalty.*
  • No transfers will be made once a class has started.

*No transfers will be made for registrations using a discount.

Exception: Refund policies for online courses may differ. See the “Ed2Go Online Course Refund Policy” section for details.

Exception: Refunds for the Intensive English Program (IEP) differ. Please see the IEP website for more information.

Ed2Go Online Course Refund Policy

Fundamental Courses (self-guided and instructor-moderated)

Enrollments can be dropped and refunded within 10 calendar days after the access/start date, as long as:

  • Less than 50% of the coursework has been completed, and
  • The final exam has not been viewed or taken.
Advanced Career Training (ACT)

Enrollments can be dropped and refunded within 10 calendar days from the start date. Some ACT programs are non-refundable, and students are responsible for material costs if materials are not returned to Ed2Go in new condition.

Note: Bundled courses must be registered as a single bundle; partial cancellation of individual courses within a bundle is not permitted

STUDENT CODE OF CONDUCT

By enrolling in KSU Community and Professional Education, students agree to conduct themselves at all times in a manner conducive to a positive and pleasant learning environment for themselves and others. Belligerent, disruptive, abusive, profane, threatening and/or inappropriate behavior, including being under the influence of drugs or alcohol, is a violation of the Kennesaw State University Student Code of Conduct and will be subject to immediate dismissal. Furthermore, all students are expected to uphold the highest honor and integrity in completing class assignments. Plagiarism, cheating, and all other forms of academic dishonesty are expressly forbidden. A student found to be engaging in or assisting others to engage in inappropriate behavior or academic dishonesty will be dismissed without refund and may be prohibited from registering for additional CPE classes. CEUs will not be awarded and a failing grade will be assigned on the student’s transcript. Taking video and/or audio recordings of classes is prohibited.

CAMPUS CARRY AND KSU CENTER

The KSU Community and Professional Education follows the KSU Policy for carrying weapons on campus. For more information, please read the full text of HB280 and the KSU/USG policies.