Become a Certified Family Mediator
Family conflict is one of the most emotionally challenging experiences for any household. Trained family mediators play a vital role in helping families navigate difficult conversations, manage disputes, and reach peaceful resolutions. If you are drawn to work that blends communication, empathy, and structured conflict resolution, the Certificate in Family Mediation is a powerful way to build the skills you need.
Kennesaw State University offers a fully online, self-paced program that provides comprehensive training in the Mediators Without Borders INACCORD® conflict resolution model, equipping you to support families facing disagreements between parents and children, aging-related decisions, probate concerns, and more.
Why Choose the Certificate in Family Mediation?
1. Comprehensive INACCORD Model Training
The program includes foundational and advanced instruction in the INACCORD model, one of the most widely respected frameworks in mediation. You will explore the Three Phases and Four Stages of the model, practice the Touchstone Skills of questioning, reflecting, and reframing, and apply conflict analysis tools to simulated cases.
2. Specialization in Family Conflict
While many mediation courses focus on civil or general conflict, the Certificate in Family Mediation dives deeply into disputes unique to family relationships, including:
- Parent–child conflicts
- Issues surrounding aging family members
- Probate and estate disputes
- Family business and property disagreements
This specialization makes you uniquely prepared to support families in some of their most vulnerable moments.
3. Earn Four Industry-Recognized Certificates
Upon successful course completion, you will receive four certificates from Mediators Without Borders:
- Mediation
- Applied Mediation Practice
- Family Mediation
- Professional Family Mediator
These stackable credentials strengthen your credibility, whether you intend to launch a mediation practice or bring conflict-resolution skills into your current profession.
4. Flexible, Career-Friendly Format
Enrolling in any program, whether online or in-person, is a commitment. To help you prepare to work in a legal office, human resources (HR) team, or in a private family mediation practice, this course is:
- Fully online
- Self-paced
- 240 hours of training
- Available with open enrollment
That means you can start anytime and complete the certificate within six months, making it ideal for working professionals ready to upskill without disrupting their routine.
5. Applicable Across Multiple Career Fields
Those who successfully complete this online family mediation course may pursue or enhance careers in sectors like:
- Legal services
- Human resources
- Social services
- Private mediation practice
- Nursing homes and elder care support roles
If your work involves communication, negotiation, or supporting families, this online family mediation program provides a strong competitive edge. For example, as of 2026, ZipRecruiter reports that the average annual pay for a family mediator in the U.S. is $98,344 a year. In Georgia, the salary is comparable with the national average at $94,570, but salaries can vary greatly based on experience, employer or practice, location, and other factors.
Who Is This Program Right For?
KSU’s Certificate in Family Mediation is designed for:
- Individuals interested in launching a mediation career
- Professionals in social services, legal support, or HR roles
- Anyone who frequently navigates conflict and wants a structured, evidence-based approach
- Those seeking flexible, online professional development
While this program is widely applicable, prospective students should be mindful that it may not satisfy requirements for court-referred or court-ordered family mediation in certain states (notably Arkansas and Georgia). Always review your state’s specific guidelines before enrolling.
Next Steps
Family mediation is meaningful and impactful work. The Certificate in Family Mediation from KSU gives you the tools and confidence to support families through some of life’s most challenging transitions.
With comprehensive INACCORD training, specialized family-focused curriculum, and multiple industry-recognized certificates, this program positions you for long-term success in a growing field. Explore the full program and enrollment options today!


